Your purchased items are determined unreturnable if worn, if tags have been removed or tampered with, or have sustained damage by the customer.
If you need to return or exchange a part or all of your purchase from Crown St, you may return or exchange the item / items within 7 days of the purchase.
All exchanges dependent on existing stock.
Be sure to return the item / items for return or exchange to the return Crown St address below.
Include your receipt, a note describing the problem, your contact info, and the method of exchange.
For your contact info, include your name, address, phone # and e-mail. This information will allow us to contact you, if necessary regarding the return. Your returned item / items may be exchanged for credit towards another Crown St purchase.
Shipping charges are not refundable unless the return/exchange is the result of our error.
We cannot handle your return any quicker, so do not ship back using express shipping.
Expect a refund within 7 to 14 days after we have received your return in the same form of payment that was used for the purchase.
If you are not happy with your product or size and opt to get another one in exchange, please contact us.
For domestic please include $7.50 for the return shipping cost and for international please include $18.50 for return shipping cost.
Go to the 'contact' page if you would like to discuss matters relating to your exchange.
Returned merchandise from large quantity orders will be subject to a re-stocking charge.
Please note: We do not reimburse any additional shipping cost you may incur when returning or exchanging product.